Some Definitions

The terms “we,” “us,” and “Company” refer to us. We are in the business of providing an online software (which, when created using the “Services,” as defined below, are referred to as “Hyper Cavs”). The term “Hyper Cavs” refers either to the business or the online platform as the context requires. The term “Services” refers to the services offered by us. The term “Member” refers to an individual or entity who or which is registered with us to use the Services. The term “you” refers to any Member (or other party whose contact information has been provided to us over the internet) who is reading this Privacy Policy, or on behalf of whom this policy is being read. The term “Website” refers to our website. The term “Personal Information” means information about an individual who is a Member and includes any “Supplemental Personal Information,” as defined in II.D., that we obtain.

Categories of Information We Collect

Information You Provide to Us: When you register, communicate with customer service, or send us an email, you provide us with information that we collect. Such information may include your IP address, name, physical address, email address, phone number, cell phone number, credit card information, and other information such as gender, occupation and other demographic information. By providing us with this information, you consent to your information being collected, used, disclosed and stored by us in accordance with this Privacy Policy.
Other Information We Receive and Store: When you register to use the service, we store “cookies,” which are strings of code, on your computer. We also use electronic images known as Web beacons. With those cookies, we are aware of and collect information concerning when you visit our Website, when you use the service, your browser type and version, your operating system and platform and other similar information. With Web beacons, we can determine when you view the service or click on a link in the service, and collect other data. You may turn off all cookies that have been placed on your computer by following the instructions on your browser on how to block cookies that have been placed on your computer. However, if you block our cookies it will be more difficult, and maybe impossible, to use the Services.
Tracking Our Emails to Our Customers: When we send emails to our own registered customers, we’ll sometimes track who opened the emails and who went so far as to click on any of the hyperlinks. We do this to measure the performance of our Email Campaigns, and to improve our offerings to specific customer segments.
Information From Other Sources: We may obtain additional information about you by using your email address, or other information, to directly, or through one or more services, search over the internet, or elsewhere. We thereby obtain information that appears to be related to such email address or other information, such as a name, age and participation in social media websites, (such information being referred to herein as “Supplemental Member Information”).

IG DM Bot Chrome extension

IG DM Bot is a browser extension published by Hyper Cavs that helps you compose and send direct messages on Instagram.com. The extension runs locally in your browser. We do not receive the full content of your Instagram DMs or your Instagram password. Subscription, licensing, and account-related data may be processed as described elsewhere in this policy (for example, billing and support).

The extension may store settings and templates locally on your device (for example, message templates and preferences). That local data is subject to your browser’s storage rules and is not uploaded to our servers unless you explicitly use a feature that requires a network request (see AI Polish below).

AI Polish (PRO)

If you use AI Polish and you have an active PRO subscription, the extension may send a draft template you are editing (plain text) to our servers at hypercavs.com, which forward the request to third-party AI providers (for example, Google Gemini and/or Groq-hosted models) solely to return an improved draft. Typical payloads include your draft text, an optional UI locale string for analytics (not used to change the language of your message unless the model follows the draft’s language), and a license token so we can verify PRO status and apply fair-use limits.

Purpose: one-time polishing of your DM template (clarity, tone). The feature is not intended for processing highly sensitive personal data; do not paste passwords, payment card numbers, government IDs, or similar secrets into AI Polish.
Placeholders: templates may include tokens such as #username# and #fullname# and Spintax-style alternatives in braces. The service is designed to preserve those structures when reasonable.
Retention: we do not use AI Polish requests to build a marketing profile of you. Server-side handling is for authentication, rate limiting, and returning the result. Third-party AI providers have their own terms and may process data in regions outside your country; see their privacy policies (for example, Google AI / Gemini and Groq).
Output: AI output is a draft. You remain responsible for your messages and for complying with Instagram’s terms and applicable laws.

Use and Disclosure of Your Personal Information

To promote use, including continued use, of our Services. For example, if you leave your personal information when you visit our Website and do not sign up for any of the Services, we may send you one or more emails asking whether you wish to sign up. If you use any of our Services, and may benefit from using one or more other Services we offer, we may send you an email telling you about the other Service or Services.
To bill and collect sums owed to us. Uses for this purpose include sending you emails, invoices, receipts and notices of delinquency, to alert you if we need a different credit card number, and to otherwise try to collect money owed. We use third parties to handle secure credit card transaction processing and send billing information to such third parties, who maintain all information in confidence, to process your orders and credit card payments. To learn more about what steps we take to safeguard such data, see “4” below.
To send you System Alert Messages to let you know about temporary or permanent changes to our Services including planned outages, new features offered, version updates, point releases, major releases, abuse warnings, changes to our Privacy Policy and possibly other documents and agreements.
To provide customer support and obtain feedback.
To protect the rights and safety of us and our employees, Members, owners, officers and others
To meet legal requirements such as complying with court orders and valid subpoenas.
To provide information received hereunder to representatives and advisors such as attorneys and accountants to help us comply with legal and other requirements.
To prosecute and defend a court, arbitration or similar proceeding.
To support and improve the Services we offer including adding features and providing benchmarking and other comparison information regarding, for example, the relative success of a Members’ account compared to other accounts by companies in the same or different industries. Benchmarking and similar information is derived from aggregating and analyzing data.
To communicate with you concerning your account for an informational, as opposed to promotional, purpose.
To transfer your information in the event of the sale of substantially all of the assets of our business to a third-party or in the event of a merger, consolidation or acquisition. However, in such event, any acquirer will be subject to our obligations under this Privacy Policy.
To send you informational and promotional materials that you elect (“opt-in”) to receive.

Safeguarding Your Information

To protect your information, our credit card processing vendor uses the latest 128-bit Secure Socket Layer (SSL) technology for secure transactions. In addition, our vendor is certified as compliant with card association security initiatives, such as the Visa Cardholder Information Security and Compliance (CISP), MasterCard® (SDP), and Discovery Information Security and Compliance (DISC). Accounts require a username and password to log in. When you’re finished using ManyContacts Widgets, please click the “log out” link in the top right corner of your screen, to prevent someone from using your computer to access your account. You must keep your username and password secure and not disclose it to a third party. Due to the sensitive nature of your account information, we do not re-send forgotten passwords. Users must follow online instructions to reset their passwords if they forget them. Account passwords are encrypted. We cannot see your passwords. We can only reset them.

Notice of Breach of Security

Nobody is safe from hackers these days. We will notify you, as soon as possible, if a breach in security results in an unauthorized intrusion into our system which materially affects you and will subsequently report the corrective action taken in response to the intrusion.

Notification of Changes

Any changes to this Privacy Policy will be posted to this Website and emailed to the last email address you have given to us, and will become effective as of the later of the date we post on the Website or, send the email. You may object to any changes within 20 days after they are posted on our Website or delivered to you, in which case none of the proposed changes will be effective with respect to information that we have already collected from you; but will apply only to information we collect or access from you in the future. There are purposes, other than marketing, for which we are not willing or able to treat information of any open account differently from that of any other open account. Therefore, if you object to changes in our Privacy Policy which relate to those purposes, we will have to terminate your account. In contrast, in the event we ever changed our Privacy Policy to allow us to have an expanded right to use or disclose Personal Information for marketing purposes, you would be able to opt out without any such termination.

Accuracy of Data and Rights

We do our best to keep your data accurate and up-to-date to the extent that you provide us with the information we require to do that. If your data changes (including, but not limited to, a change in your email address) then you are responsible for notifying us of those changes so that we can keep your records up-to-date.We retain the data about you only so long as reasonably required to meet the purposes for which we have the right to use the information. In this regard, we keep some data, relating to when and where we deployed, how many times a it was viewed and clicked.We will give you access to any of your Personal Information that we hold about you within 30 days of any request you make for such information. We may charge for providing this information to you, as permitted by applicable law.

Effective Date

This Privacy Policy is effective with respect to all data that we have collected, or collect, about and/or from you, both prior to your registration as a Member and/or during the Term, in accordance with the Terms of Use. The IG DM Bot and AI Polish sections above apply to users of that extension and feature in addition to the general terms here.

Questions

If you have any questions, comments, or concerns, or wish to update, delete, or change any Personal Information submitted on this site, please contact us at [email protected].

Hyper Cavs Studio